Aviation NewsNorth America

United boss calls passenger dragging incident ‘a watershed moment’

United boss calls passenger dragging incident ‘a watershed moment’

United Airlines has assured its shareholders that it will rebound from the public relations disaster caused by a passenger being violently dragged from his seat on an overbooked plane at Chcago’s O’Hare Airport. That statement came from Chief Executive Oscar Munoz as the carrier reported better than expected earnings for the first three months of the year.

The airline – which is the third-largest in the US in terms of passenger traffic – saw revenue rise 2.7 percent from the same period last year to $8.4 billion (7.86 billion euros).

Higher fuel costs and recent labour agreements led to a 5.1 percent increase in unit cost per available seat mile and meant that net income declined to $96 million (89.8 million euros), a 69.3 percent fall from the same quarter a year earlier.
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