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United Airlines’ passenger-dragging fiasco overshadows a strong earnings report

United Airlines’ passenger-dragging fiasco overshadows a strong earnings report

United Airlines’ top executives sought to reassure investors Tuesday that they understand the seriousness of the fiasco this month in which a passenger was physically pulled off a full plane and that the airline will learn from it and move forward.

The earnings report comes a little more than a week after Dao, of Elizabethtown, Ky., was dragged out of his seat to make room for United employees on a flight from Chicago to Louisville, Ky. Dao’s attorney said the doctor suffered a concussion, a broken nose and lost two front teeth.

In the three months that ended in March, United posted net income of $96 million, or 31 cents a share, down from $313 million, or 88 cents, in the same period last year.
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