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Korean Air honored as the ‘Best Airline Service Provider’

Korean Air honored as the ‘Best Airline Service Provider’

Korean Air was honored as the “Best Airline Service Provider” by the 2017 Global Customer Satisfaction Index, sponsored by Japan Management Association Consulting and China-flight magazine “Han Sang,” a part of the Beijing Youth Daily Group. This was the 13th consecutive year for the airline to capture the award.
GCSI is an index, established by multi-cultural consulting group JMAC, to measure customer satisfaction level. The group compiles and evaluates customer satisfaction factors, customer values and global competitiveness as criteria to select the best corporation each year.
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