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Grounded Planes Show Why BA Must Look to the Cloud

Grounded Planes Show Why BA Must Look to the Cloud

“They say, timing is everything. But then they say, there is never a perfect time for anything.” These words from U.S. author Anthony Liccione would have struck home to many British Airways passengers travelling from London last weekend. Their timing could not have been worse.
After its IT systems failed, the airline suffered a major power outage that left more than 75,000 passengers stranded for days at Heathrow and Gatwick airports and clocked up a reported $150 million in compensation costs.
Over the ensuing week, the company has attempted to salvage its reputation after heavy criticism of its crisis management plans, which appeared to constitute little more than providing yoga mats to stranded passengers.
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