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This Airline Never Overbooks Its Flights

This Airline Never Overbooks Its Flights

Last week, a disturbing video showed a United Continental (NYSE:UAL) customer being violently dragged off an oversold flight. Not surprisingly, this incident has caused outrage around the world and sparked calls to boycott United. It also has many people wondering how they can avoid being subjected to a similar experience.
Of course, most oversold situations are resolved in a far more civilized manner. However, it’s always inconvenient to get involuntarily “bumped” from a flight. Moreover, every airline in the United States overbooks its flights at least some of the time.
All but one, that is. JetBlue Airways (NASDAQ:JBLU) is the one holdout that chooses not to overbook its flights, to be more customer-friendly. Yet even JetBlue has to “bump” customers sometimes — and this has become a more frequent occurrence in the past year.
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